Terms & Conditions

Cancellations

Please note that 100% of fee will be charged if canceled 24 hours prior to
departure.
If for any reason your tour is canceled due to weather, we will reschedule or
arrange another trip free of charge.

Bookings

No seats cannot be guaranteed unless confirmed with a reference number.

Pick up and Drop off

Pickups start 30 minutes before departure time. Please be ready time for your pick
up in front of your hotel or guesthouse.
Drop-offs may take an extended time, due to the volume of drop-offs or traffic

Extras

Unless specified, meals and refreshments are not included. A lunch stop will be made
around midday on all day tours.
All entrance fees to sites or museums are excluded unless specified.

Prices & Payments

All prices and payments are charged in ISK Icelandic Kronur. 11.0% tax is included
in the price.
IcyDreamland accepts all major credit and debit cards, no services charges are
used in the booking process.

Liability

IcyDreamland reserve the right to change routes, itineraries or time schedules
without prior warning, should the necessity arise. No liability is accepted for
losses or expenses due to delays or changes of arrival or departure of flights
or other services, injury, sickness, accident, strikes, damage, negligence,
weather, or other causes outside the control of the company. All such
losses and expenses are the personal liability of the guest.

 

Terms of Legal restrictions

“If there is a dispute between the parties regarding the content of these terms and conditions or because of violations thereof, the relevant matter may be submitted to the Complaints Committee for Services and Liquidity Purchases at the Consumer Agency. If everything goes wrong, a case may be brought before the District Court of Reykjavik, cf. the provisions of Act no. 91/1991.”

Confidential agreements

“All Information will not be disclosed to any third party under any circumstances.”

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